MAKE WARRANTY WORK FOR YOU

Sellers often forget the need for a warranty and its updates on their products. Customers would be skeptical about a product that has no warranty. Why should I purchase this product? What happens after it’s purchase? Why should I trust this seller without a warranty?

Here’s why you need warranties and what it does to your products.

A warranty is a statement that promises that a product will be repaired or replaced if faulty until a particular period after it’s purchase. It guarantees and gives customer satisfaction.

Imagine a buyer in need of a TV, there are 2 or more products in this category, but one has the option of a warranty, the buyer would definitely opt for the product with a warranty because it protects the customer. It creates an avenue for more sales of the same product.

Product warranties set a seller apart, driving more sales because trust has been established. Customers believe in the integrity of such sellers.

Customers consider warranties as a source of interest- an interest in the product and the seller creating a connection between both parties.

What products should have a warranty? Appliances and gadgets should.

Appliance and gadget warranties create a sense of reliability and quality. Sellers with products in certain categories such as electronics, home and office, computing, phone and tablets on our platform should update their warranties.

What does warranty do to your products?

• Warranties breed commitment between you and the customers.

• It yields recurring sales.

• It gives the customers confidence in your products.

• It assures the customers that your products are of good quality.

It should be noted that it is up to the Seller to state the length of the warranties in terms of duration, and whether to repair or replace.

Every Seller should therefore consider the update of warranties on their products. Make warranty work for you by generating more sales on Jumia.