Why Are My Large Products Being Rejected At The Hub?

Dropshipping is an initiative that has opened e-commerce to explore better options to fulfill customer needs. 

With dropshipping, an online store does not keep its products in a warehouse, however, they are available in stock, only to be delivered to a customer by the vendor.

What are the benefits of dropshipping?

• Flexibility – You get to run your business anywhere and offer unlimited products for sale.

• Low cost required – You do not need to pay extra to store your products in a location in turn, expenses are managed.

• Easy shipping – You get to ship your products without incurring the shipping cost of paying suppliers.

It falls solely on the vendor.

What are the objectives of full dropshipping? How does full dropshipping work on Jumia? How do you get listed as a vendor?

Full dropshipping is a package specially designed for vendors that sell items with mass weight, volume, and fragility. Physical items are not handled except at the point of delivery.

Hence, a vendor self fulfills the delivery requirements of these products when an order comes in.

Here are the objectives of full dropshipping;

• To reduce bad customer experiences such as failed delivery

• To increase customers’ trust in Jumia as a brand

Below is a list of products that qualify for full dropshipping;

• Solar Panels

• Floor Standing Unit Air Conditioners

• Treadmills

• Refrigerators

• Furniture e.g Glass furniture, TV Stands, Sofas, Wardrobes.

• Generators

• Chandeliers

Here are the criteria that determine if a product is classified as full dropshipping;

• Weight(greater than or equal to 50kg)

• Size(large items)

• Fragility – glass materials

Below is a breakdown of how full dropshipping on Jumia works;

• A customer places an order

• Jumia processes the order by sending it to the vendor

• The vendor receives the order

• The vendor ships the order

• The customer receives the order.

What are the processes for full dropshipping listing?

Jumia permit vendors to be listed after the needed criteria have been met. Also, vendors can indicate the area of delivery they intend to cover.

So, it is important to emphasize that there are vendors listed to access the package, however, there are issues with defaulting vendors who are not listed.

The issues are;

• Order cancellation.

• Creation of bad customer service.

• Incurring penalties.

• High return rate.

So, to ensure the stability of business transactions, this was compiled to expand the long-term growth of your businesses.

Are you on the list? Find out by raising a claim on Seller Center here.